Terms of Service

Last Updated: 31-03-2026

These Terms of Service govern your use of the Customized Jewel website and services. By accessing or using our website, you agree to these Terms.

1. Use of Website

You agree to use this website only for lawful purposes and in accordance with applicable laws. You must not misuse the website or attempt to disrupt its operation.

2. Products and Orders

All products listed on our website are subject to availability. We reserve the right to limit quantities or cancel orders if necessary.

Product descriptions, images, and pricing are provided as accurately as possible, but errors may occur. We reserve the right to correct any errors and update information at any time.

3. Pricing and Payments

All prices are listed in the applicable currency shown on the website. Payments must be completed at checkout using the available payment methods.

Orders are confirmed only after successful payment authorization.

4. Shipping and Delivery

Shipping timelines, delivery estimates, and related terms are outlined in our Shipping Policy.

5. Returns and Refunds

Returns and refunds are handled according to our Return and Refund Policy. Please review that policy for detailed conditions and eligibility.

6. Order Cancellation

Orders may be canceled before they are processed or shipped. Once an order has been shipped, it cannot be canceled. Please refer to our Cancellation Policy for full details.

7. Account Responsibility

If you create an account, you are responsible for maintaining the confidentiality of your login details and for all activities under your account.

8. Intellectual Property

All content on this website, including images, text, logos, and designs, is the property of Customized Jewel and may not be used without permission.

9. Limitation of Liability

To the extent permitted by law, Customized Jewel shall not be liable for any indirect or incidental damages arising from the use of our website or products.

10. Changes to Terms

We may update these Terms at any time. Continued use of the website after updates means you accept the revised Terms.

11. Governing Law

These Terms are governed by the laws of Ontario, Canada.

12. Contact Information

Business Name: Customized Jewel

Phone: +1 339 210 5006

Email: info@customizedjewel.com

Address: 7391 Pacific Cir, Mississauga, Ontario L5T 2A4, Canada

Support Hours: Monday to Friday, 9 AM to 6 PM EST