Email: info@customizedjewel.com
Address: 7391 Pacific Cir, Mississauga, Ontario L5T 2A4, Canada
Support Hours: Monday to Friday, 9 AM to 6 PM EST
This website is operated by Customized Jewel. Throughout the site, the terms “we”, “us” and “our” refer to Customized Jewel. Customized Jewel offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopline. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you are the age of majority in your state, province, or jurisdiction of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction.
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms may result in an immediate termination of your Services.
Customized Jewel offers jewelry, customized jewelry, accessories, and related products through our online store. Certain products may offer personalization options, including names, initials, text, designs, selections, or other customization details as described on the applicable product page.
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return only according to our Return & Refund Policy.
We have made reasonable efforts to display as accurately as possible the colors and images of our products that appear on the store. However, we cannot guarantee that your device or monitor will display colors accurately.
Product descriptions, specifications, dimensions, customization options, images, pricing, and availability may be updated from time to time. Please review the applicable product page carefully before placing an order.
We reserve the right to refuse service to anyone for any lawful reason at any time.
You understand that your content, excluding payment card information, may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Payment card information is encrypted during transmission over networks where supported by our payment providers.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, access to the Service, or any contact on the website through which the Service is provided, without express written permission from us.
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, complete or timely sources of information where appropriate.
This site may contain certain historical information. Historical information is not necessarily current and is provided for reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update information except as required by applicable law.
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service, or any part or content thereof, without notice where permitted by applicable law.
We shall not be liable to you or to any third party for any lawful modification, price change, suspension or discontinuance of the Service.
For products that offer customization or personalization, you are responsible for reviewing and providing accurate customization details before submitting your order. This may include names, initials, text, spelling, design selections, sizes, colors, or other options displayed on the applicable product page.
Once an order enters processing, we may not be able to change the customization details. Please contact us as soon as possible at info@customizedjewel.com if you notice an error in the information you submitted.
Returns and refunds for products, including products with customization options, are governed by our Return & Refund Policy. Any applicable exceptions or restrictions will be disclosed in that policy and, where appropriate, on the relevant product page.
We reserve the right to refuse or cancel any order you place with us where reasonably necessary, including in cases involving suspected fraud, payment issues, pricing errors, inventory problems, or violations of these Terms.
You agree to provide current, complete and accurate purchase and account information for all purchases made through our store. You agree to promptly update your account and other information, including your email address and payment information, so that we can complete your transactions and contact you as needed.
For more information regarding returns and refunds, please review our Return & Refund Policy.
We may provide you with access to third-party tools over which we neither monitor nor have control or input.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations or conditions of any kind and without endorsement. We shall have no liability arising from or relating to your use of optional third-party tools except as required by applicable law.
Any use by you of optional tools offered through the site is entirely at your own discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider.
Certain content, products and services available through our Service may include materials from third parties.
Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy and do not warrant or assume responsibility for third-party websites, materials, products or services.
Please review the third party's policies and practices carefully before engaging in any transaction with them.
If you send us comments, feedback, suggestions, ideas, reviews, proposals, or other materials, you agree that we may use such submissions as permitted by applicable law and subject to our Privacy Policy.
You agree that your submissions will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your submissions will not contain unlawful, abusive, obscene, or malicious material or computer viruses or other malware that could affect the operation of the Service or any related website.
Your submission of personal information through the store is governed by our Privacy Policy.
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability.
We reserve the right to correct errors, inaccuracies or omissions, and to change or update information or cancel orders if information in the Service or on any related website is inaccurate, at any time without prior notice, including after you have submitted your order, where permitted by applicable law.
In addition to other prohibitions set forth in these Terms of Service, you are prohibited from using the site or its content for any unlawful purpose; to solicit others to perform or participate in unlawful acts; to violate applicable laws or regulations; to infringe upon intellectual property rights; to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate unlawfully; to submit false or misleading information; to upload or transmit viruses or malicious code; to collect or track the personal information of others unlawfully; to spam, phish, scrape or interfere with the security features of the Service or any related website.
We reserve the right to terminate your use of the Service for violating prohibited uses where permitted by applicable law.
We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.
You agree that from time to time we may remove the Service for indefinite periods or cancel the Service at any time where permitted by applicable law.
To the fullest extent permitted by applicable law, the Service and all products and services delivered to you through the Service are provided “as is” and “as available,” except as otherwise expressly stated by us.
To the fullest extent permitted by applicable law, Customized Jewel and its service providers shall not be liable for indirect, incidental, punitive, special or consequential damages arising from your use of the Service or products purchased through the Service. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
You agree to indemnify and hold harmless Customized Jewel and our affiliates, partners, service providers, contractors, licensors, officers, directors, agents and employees from claims or demands, including reasonable attorneys' fees, arising from your material breach of these Terms of Service or your violation of applicable law or the rights of a third party, to the extent permitted by applicable law.
If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such determination shall not affect the validity and enforceability of the remaining provisions.
The obligations and liabilities of the parties incurred before the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services or when you cease using our site.
If, in our reasonable judgment, you fail to comply with a material term or provision of these Terms of Service, we may terminate this agreement or your access to the Service as permitted by applicable law.
These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us concerning your use of the Service and supersede prior agreements, communications and proposals relating to the Service.
These Terms of Service and any separate agreements through which we provide you Services shall be governed by and construed in accordance with the laws applicable in the jurisdiction in which Customized Jewel operates, subject to any mandatory consumer protection laws that may apply to you.
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. Your continued use of or access to our website following the posting of changes constitutes acceptance of those changes to the extent permitted by applicable law.
Shipping charges, processing times, estimated delivery times, return eligibility, return shipping costs, and refund procedures are described in our applicable store policies.
Please review our Shipping Policy and Return & Refund Policy before completing your purchase.
Questions about the Terms of Service should be sent to us at:
Customized Jewel
Email: info@customizedjewel.com
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